🚚 Delivery Policy
Effective Date: December 25, 2025
Expiration Date: December 25, 2025
At Skipynapo, we know that every order is more than just a transaction — it’s the beginning of a story between you and your new plush friend. Our priority is to ensure that each handcrafted plush leaves our workshop carefully packaged, travels safely, and reaches your hands in perfect condition, ready to be loved.
This Delivery Policy explains in detail how we handle order processing, shipping, delivery times, packaging, tracking, and what to do if something goes wrong. We believe that transparency at every stage makes your shopping experience more enjoyable and stress-free.
1️⃣ Delivery Coverage
📍 UK-Wide Shipping – We currently deliver to all areas within the United Kingdom, including England, Scotland, Wales, and Northern Ireland.
🌍 International Shipping – Coming Soon – Our plush friends will soon be travelling globally. Customers outside the UK can sign up for our newsletter or follow us on social media for launch updates.
🗺 Remote Locations – Some rural or island destinations may require longer delivery times or an additional surcharge, which will be confirmed before dispatch.
💡 Example: If you live in the Scottish Highlands or the Channel Islands, your delivery may take 1–2 extra days beyond the standard timeframe.
2️⃣ Order Processing Times
🕒 Standard Processing – All orders are processed within 1–2 business days after payment has been confirmed.
📅 Weekend & Holiday Orders – Orders placed on Saturdays, Sundays, or UK public holidays will be processed the next working day.
⏳ Peak Seasons – During busy shopping periods like Christmas or special sales events, processing may take slightly longer due to higher order volumes — but we’ll work hard to keep delays to a minimum.
🧵 Custom Orders – If you request a personalised plush (e.g., embroidered name), please allow additional time for preparation before dispatch.
3️⃣ Delivery Options & Estimated Timeframes
We offer delivery options designed to suit different needs:
📦 Standard Delivery – 3–5 business days from dispatch. Perfect for non-urgent orders.
⚡ Express Delivery – 1–2 business days from dispatch (extra fee applies). Ideal for birthdays, surprises, or last-minute gifts.
🗓 Estimated Timeframes – Delivery estimates are based on normal conditions and may vary due to courier network delays, weather conditions, or unforeseen events.
💡 Example: An order placed on Monday with Express Delivery will usually arrive by Wednesday, provided payment is confirmed immediately.
4️⃣ Shipping Fees
💰 Calculated at Checkout – Shipping costs are automatically calculated based on the delivery method you choose and your delivery postcode.
🎁 Free Standard Shipping – We offer free standard delivery on qualifying orders (see our homepage banner for current minimum spend).
📦 Special Promotions – Occasionally, we run free shipping campaigns for specific products or during special events.
5️⃣ Tracking Your Order
🔍 Tracking Link Provided – Once your order has been dispatched, you will receive a tracking link by email to monitor your parcel’s journey.
📱 Mobile Updates – Many of our courier partners offer SMS or app notifications for delivery updates.
⏱ Tracking Activation – Please note that tracking data may take up to 24 hours to appear after dispatch.
6️⃣ Failed or Delayed Deliveries
While we work with reliable courier services, certain issues can cause delays:
📌 Address Accuracy – Always double-check your shipping address during checkout. Incorrect or incomplete addresses may cause delays or failed deliveries.
📦 Missed Delivery Attempts – If you are not at home, the courier may leave a calling card or attempt delivery again. Some may leave the parcel with a neighbour or in a safe place if you authorise it.
📉 External Delays – Severe weather, road closures, strikes, or peak season congestion may impact delivery times.
🛡 Lost or Damaged Parcels – If your order has not arrived within the estimated timeframe or arrives damaged, contact us within 48 hours of the expected delivery date. Please include your order number and photos of the packaging and product.
7️⃣ Packaging & Care in Transit
🎁 Protective & Attractive Packaging – We carefully wrap each plush toy to protect it from damage while keeping the presentation beautiful for gifting.
🌱 Eco-Friendly Materials – Our packaging is recyclable or biodegradable wherever possible, reflecting our commitment to sustainability.
🧸 Gift Wrapping – On request (where available), we can add special gift wrapping and a personalised note for that extra touch.
💡 Example: If you are sending a plush directly to a loved one, you can request gift wrapping during checkout so it arrives ready to surprise.
8️⃣ International Shipping (Future Plans)
We’re excited to announce that global shipping will soon be available. This will include:
🌍 Tracked International Delivery – Estimated arrival times will vary by country.
💳 Customs & Duties – Any customs fees or import taxes will be the responsibility of the customer.
📦 Packaging Adjustments – For long-distance shipping, we will use reinforced packaging to ensure plush toys arrive in perfect shape.
9️⃣ Customer Responsibilities
📧 Contactable Details – Ensure your email and phone number are correct so the courier can reach you if needed.
🕒 Timely Collection – If your parcel is taken to a local depot, collect it promptly to avoid it being returned to us.
🔄 Return of Undeliverable Parcels – If a parcel is returned due to incorrect details or missed collection, re-delivery fees will apply.
🔟 Contact Us
If you have any questions about your delivery or need assistance tracking your order, please contact us:
📍 Address: 95 North Road, Netherton, United Kingdom
📞 Phone: 079 7205 3861
📧 Email: contact@artparizz.com
🌐 Website: https://artparizz.com
✨ Skipynapo – Delivering more than just plush toys… we deliver smiles, comfort, and a touch of magic to your doorstep.